Course Terms and Conditions

§ 1 Scope

These general terms and conditions apply to all contracts for the online course "PreSales Mastery" that customers conclude with the provider through presales-handbook.com. Customers can be consumers (§ 13 BGB) or businesses (§ 14 BGB).

Different terms of the customer do not apply, even if the provider does not expressly object to them.

The free content of the website is covered by the terms of use.

§ 2 Contracting party

The customer's contracting party is Dr. Johannes Hangl, Kapellenstr. 28, 83527 Haag i.OB, Germany, email: info@presales-handbook.com (the "provider"). More details are in the imprint.

§ 3 Subject of the contract

The contract gives access to the online course "PreSales Mastery". Online course with video lessons in English with German subtitles, accompanying texts in German and English, quizzes, a certificate after passing the final exam, and all templates as file and Markdown, including updates.

The main characteristics and scope of the course are those described on the course page at the time of the order.

The course is professional training on presales topics. It is not legal, tax or business advice. The provider does not owe any particular professional result.

To use the course, the customer needs a current web browser, an internet connection and an email address that receives sign-in links.

The provider may update, correct and extend the course. Changes that impair access or usability for the customer more than insignificantly are made only in line with § 327r BGB.

§ 4 Conclusion of the contract

The presentation of the course on the website is not yet a binding offer.

The customer starts the order on the course page. There the customer confirms consent to early performance (§ 8). The website then forwards the customer to the checkout page of the payment provider Stripe. There the customer enters their details, can check and correct them before submitting, and makes a binding offer by clicking the pay button.

The contract is concluded when the payment is successfully authorised and the provider unlocks access. The customer receives a confirmation by email.

The contract languages are German and English. The German version of these terms prevails.

The provider stores the order data. The terms and the withdrawal notice are available on the website at any time. The customer receives both with the contract confirmation by email.

§ 5 Prices

The price shown on the course page and on the checkout page at the time of the order applies. All prices are final prices and include statutory VAT. There are no shipping costs.

§ 6 Payment

Payment is processed by the payment provider Stripe (Stripe Payments Europe, Ltd., Ireland). The payment methods shown on the checkout page are available.

The price is due immediately with the order. It is a one-time payment, not a subscription.

§ 7 Access and duration

After successful payment, the provider unlocks access for the email address the customer gave at checkout. The customer signs in with a link sent by email. There is no password.

Access is personal and not transferable. The customer may not pass on sign-in links or access to third parties. Companies that want to give several employees access buy one access per person or contact the provider.

Duration of access: unlimited, at least 24 months after purchase. If the provider discontinues the course after the minimum period, it announces this by email at least three months in advance.

The provider aims for uninterrupted availability. Short interruptions for maintenance or for technical reasons outside its control are possible.

§ 8 Right of withdrawal

Consumers have a statutory right of withdrawal. The details are in the withdrawal notice.

The right of withdrawal expires early if, before ordering, the customer expressly agrees that the provider starts performing the contract before the withdrawal period ends, acknowledges losing the right of withdrawal, and the provider unlocks access after the contract confirmation has been provided (§ 356 (5) BGB).

Businesses have no statutory right of withdrawal.

§ 9 Voluntary money-back guarantee

Independently of the statutory right of withdrawal, the provider gives every customer a voluntary money-back guarantee: if the customer writes by email within 30 days of purchase that they want to return the course, the provider refunds the price minus the payment provider's fee. Access ends with the refund.

The guarantee does not limit the customer's statutory rights.

§ 10 Rights of use

All course content (videos, texts, templates, quizzes) is protected by copyright. The customer receives a simple, non-transferable right to use the content personally for the duration of access, including for their own professional work.

The customer may use and adapt templates in their own work and in their company.

The customer may not copy, record, download (unless the course expressly offers it), make publicly available, resell or pass on content to third parties, in whole or in part. The right to quote (§ 51 UrhG) remains unaffected.

§ 11 Warranty

The statutory rules apply, for consumers in particular the rules on digital products (§§ 327 et seq. BGB).

§ 12 Liability

The provider is liable without limitation for intent and gross negligence and for injury to life, body or health.

For slight negligence, the provider is liable only for breach of essential contractual duties, whose fulfilment makes proper performance of the contract possible in the first place and on which the customer may regularly rely. In that case liability is limited to the foreseeable damage typical for the contract.

Liability under the German Product Liability Act (Produkthaftungsgesetz) and under any guarantee given remains unaffected.

§ 13 Data protection

How the provider processes personal data when the course is bought and used is described in the privacy policy.

§ 14 Dispute resolution

The provider is neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).

§ 15 Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only as far as it does not deprive them of the protection of mandatory rules of the country where they have their habitual residence.

If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from this contract is the provider's registered place of business.

If individual provisions of these terms are invalid, the rest of the contract remains valid (§ 306 BGB).